Robert Cole Urrea

Information Systems Professional

El Paso, TX Data Analysis System Design Download Resume Contact Me

About

Information Systems student focused on building reliable systems, clean data flows, and dashboards that help teams move faster. Experience spans healthcare operations, database tools, and business web systems.

  • Strong expertise in data analytics, EHR workflows, and automation
  • Full-stack capabilities: SQL/PL-SQL, Python, dashboards, cloud infrastructure
  • Proven track record in healthcare and financial services

Technical Skills

Excel Oracle PL/SQL Python Google Apps Script JavaScript C# HTML5 & CSS3 R Machine Learning Dashboard Design

Featured Projects

Web Application

Movie Theater System

Azure Data Studio · Authentication · Role Management

Developed a comprehensive theater management system with multi-tier authentication, role-based access control, and real-time booking capabilities. Led weekly team coordination meetings.

Healthcare Analytics

Patient Demographics Dashboard

Data Segmentation · Marketing Analytics

Created analytical dashboards for patient demographic insights, enabling targeted outreach campaigns. Improved clinic visibility through SEO optimization and content strategy.

Relevant Coursework

  • Database Management — SQL, ER modeling, normalization, triggers.
  • Analytic Programming Tools — Python for data analysis, APIs, data wrangling.
  • Business Intelligence — Dashboards, KPIs, storytelling with data.
  • Systems Analysis & Design — Requirements, UML, prototyping.

Certifications

  • Artificial Intelligence & Machine Learning: Business Applications
  • Developed skills in machine learning, predictive analytics, and AI-driven problem solving through hands-on projects
  • Gained experience with data preprocessing, exploratory data analysis, and statistical techniques using real-world datasets
  • Built foundational knowledge in AI applications including neural networks, natural language processing, and business-focused use cases

Professional Experience

Systems Manager

Southwest Urgent Care · El Paso, TX · 2019 - Present

  • Managed end-to-end EHR system administration for a multi-provider urgent care clinic, streamlining front-desk to back-office workflows and reducing average patient intake processing time
  • Mined patient demographic data across 10,000+ records to surface utilization trends, directly informing targeted outreach campaigns that grew new-patient volume
  • Directed SEO vendor partnerships and Google Business optimization, boosting organic search visibility and driving measurable increases in online appointment bookings
  • Designed, built, and maintained the clinic’s public-facing website, improving mobile responsiveness and increasing patient engagement with online scheduling and digital services

Database Management Intern

Ark Financial Group · Austin, TX · 2020

  • Engineered interactive relational databases enabling project managers to track client portfolios and operational milestones in real time
  • Developed dynamic reporting dashboards that consolidated client data, project workflows, and task pipelines into a single decision-support view for leadership
  • Partnered with C-suite executives to translate business requirements into database solutions, accelerating report turnaround and improving data-driven decision-making

Get In Touch

I'm always interested in discussing new opportunities and interesting projects.

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